The Primary

Healthcare

Team

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HEALTH VISITORS
The health visitors led by Mrs Zena Bagby have an office in the Abbey Road Clinic. They are nurses who give advice on healthcare, particularly for expectant mothers, small children, the elderly and the handicapped. They help run our check-up and immunisation clinics. If you have a problem affecting your health they can put you in touch with sources of help. You can contact them on weekdays around 9.30a.m. and 4.30p.m. by phoning 01253 651585.

DIETICIAN
Basic dietary advice is available at Highfield Surgery mostly provided by the nurses and health visitors. For more complex conditions a referral can be made to the local NHS dietitian service.

HOME NURSING
If you are housebound and need home nursing (including bathing) the surgery will make arrangements for a district nurse to call.
Patients discharged from hospital but still requiring home nursing have the nurse arranged for them by the hospital.

MENTAL HEALTH
All aspects of mental health care are provided after consultations with the doctor at Highfield Surgery. A Primary Care Mental Health Worker is based in the surgery and provides one-to-one assessment and treatment for patients referred by other members of the practice team. She uses "talking therapies" to complement treatment from the doctors, and can put you in touch with a wide range of sources of further help.
More complex care is provided from The Beeches Community Mental Health Team on Central Drive. This includes consultant assessment, help from community psychiatric nurses and a range of psychological therapies.

PRACTICE NURSES
Our three nurses assist the doctors most of the time the surgery is open.
They operate a full appointment system, for chronic (long-term) disease care, immunisations, pregnancy tests, general healthcare advice, travel advice, blood pressure, well person checks, cervical smears and tests arranged by your doctor. Ear syringing is arranged through the receptionist. 

Blood tests are booked via reception and are usually taken by the practice healthcare assistants, Joan and Gaynor. You may be asked to attend for blood tests at Abbey Road clinic behind the surgery. You can also choose the walk-in service at the path lab at Victoria Hospital or at the Blackpool walk-in centre on Talbot Road. In all cases ensure you have your blood test form with you.

PRACTICE MANAGER
The practice manager Mrs Jeanette Millward is responsible for the smooth running of the practice and should be able to help you with any questions you may have about the way we run the surgery. We welcome any new ideas you have; please tell us too if you think you can help us in any way. She periodically produces a practice newsletter to keep you informed of developments.