News:
Announcements
NHS Smokefree
Find out about all of the free NHS services available to support you as you go try to give up smoking.
NHS Summer Health
Stay safe in the sun, including sunscreens, sunburn relief, heat exhaustion, eczema and moles. Summer holidays are great fun for children, but can bring risks. Find out more
Change for Life
Would you like loads of tips and help to make changes for a healthier future? As part of Change4Life, you will receive tons of helpful information, recipes, tools, tips, and games for the kids.

Practice Policies: records, confidentiality

Access to Health Records

The practice holds computerised health records, and is registered under the "DATA PROTECTION ACT", under which you have statutory rights.

We have always thought it best to openly share information with our patients. In addition, you are entitled, by law, to have access to your records that were hand-written after 1-11-1991. The Data Protection Act 1998 gives patients the right to access their medical records, including computerised as well as manual records. Computer

You must apply in writing stating the reason access is required; a charge of £10, plus photocopying fees (to a maximum of £50), will be made.

We will process applications for access received from patients, the parent/guardian for a child, a personal representative of a deceased patient or a person appointed to look after the affairs of a patient incapable of doing so personally.

We will endeavour to allow access to records promptly; however applications may take up to 40 days to process.

If you have any questions about our access to health records policy please contact the Practice Manager Mrs. Jeanette Millward


Confidentiality

Everyone who works in the NHS has a duty to keep information about you confidential. We will take great care to protect the information you give us. We will only share appropriate information with other agencies responsible for your care when they require it to be able to help you e.g. hospital doctors, social services, therapists, etc., unless you ask us not to. If you agree, we will keep your relatives and carers up to date with the progress of your treatment.

File DrawerWe will also share relevant information with staff who may not be directly involved in your care, but who help us to monitor and improve our services generally e.g. pharmacists, record clerks, summarisers and the health authority, unless you ask us not to. These staff are also bound by rules of confidentiality. We may use health information for medical audit to help ensure we improve our quality of care and service, but will ensure that individual details cannot be identified.

We will not release any information or reports to solicitors, employers, non health organisations, insurers, researchers, etc without your specific consent, (unless we are required to by law).

If you have any questions about our record keeping or confidentiality policy, please contact the Practice Manager Mrs Jeanette Millward.


Freedom of Information

The ICO has published a new Model Publication Scheme that all public authorities are required to adopt by 1st January 2009.

Model Publication Scheme - further information

(Last updated 23-08-2009)